Moving Violations – How to Choose the Right Moving Company

Couple surrounded by moving boxes

“I absolutely LOVE moving house!”

Said nobody.

Ever.

The average Australian moves at least five times during their life. So, it will come as no surprise that people find the experience to be stressful. What you may find interesting is how traumatic people rate what seems to be just another part of life. 

A recent study in the UK found that more people, a full quarter of those surveyed, nominated moving house as the most stressful experience of their lives. You heard me right! That’s almost double the number who nominated having a baby or starting a new job and 2.5 times more than getting married. Most inexplicably, moving was considered the ultimate dread by precisely twelve times more people than meeting their in-laws for the first time. Obviously, they’ve never met MY in-laws, but that’s another story, for another time.

There is so much about changing lodgings that can cause stress. For many, the packing and dealing with moving companies appears front and centre on that list. It’s not hard to see why; you’re entrusting your precious possessions to strangers in an industry that is under-regulated and often lacks transparency.

Now, we can’t promise you that your impending change of address will be completely free of stress. However, with our 35+ years of experience moving on average 3500 homes per year, we reckon we know a thing or two about how to choose a reliable removalist that will help make it as smooth as possible. Here are our expert tips to assist you in that endeavour:

1. Ease of Contact

Let’s start at the very beginning of the journey. Your moving company should be easy to contact. If you’re having trouble getting a hold of someone, responses to inquiries on their website or the only number listed is a mobile, then the alarm bells should already be ringing. All these phenomena are tell-tale signs that they might be flying by the seat of their pants with little or no back-end support. Take it from us, the low, low price tag is highly unlikely to be worth it.

2. They Have Experience

Like any trade, the removal game requires honed skills, care and professionalism. All these traits come with experience. If the company you’re thinking of using has been around since last Wednesday and is sending over a couple of hung-over kids they picked up at the local Backpackers, you may be in for a rude shock. 

3. They Offer Realistic Rates

Obviously, we all want the best price for our move. Like anything in life, if the price sounds too good to be true, it probably is. Companies that offer unfeasibly low rates can only do so because they’re paying their staff peanuts. We all know what we get when we pay peanuts, right? A competitive, yet realistic price is your best indicator of a mover that is working hard to win your business but is charging fair value for their high-quality service.

4. A Reliable Reputation

Learning from others’ experiences is often the best way to choose the right partner. Word of mouth is a powerful and reliable tool. If people you know and trust claim to have had a positive experience, the likelihood is that you will too. Additionally, it is always worthwhile checking out online reviews to ascertain whether others have had positive experiences. A word of caution, however. Online reviews can be easily purchased at the right price. Nobody’s perfect and even the largest movers have a few hundred reviews and average somewhere between 4.5-4.9 stars. If you’re looking at a small company that boasts of having 2453 5-star reviews, best to think twice. A good company will have a realistic number of genuine reviews and testimonials from real clients.

5. They Offer Insurance

Insurance is more than just a safety net that provides peace of mind that you’re covered should something go wrong. A company that offers a transparent, well-advertised and easy to understand insurance policy is making a statement that they’re confident enough in their experience and expertise to be able to take on board that risk. Dodgy movers will avoid insurance like the plague, or make it difficult to locate or understand.

6. They Offer Written Estimates or Fixed Price Options

One thing that dodgy removalists are amazing at is inventing sneaky tricks, tactics and excuses to separate you from your hard-earned cash. Offering low-ball quotes over the phone is an easy way for them to rope unsuspecting clients in, before smashing them with additional fees and charges or grossly exceeding the time estimate. A written estimate will at least provide you with something tangible to fall back on if things are not going exactly to plan. Better still, a fixed price move takes all the worry and confusion out of the process and allows you to sit back in the knowledge that you won’t pay a cent more than you’ve agreed.

Keep these factors in mind, and you’re well on your way to a far smoother move that will be significantly less stressful than meeting your future in-laws (I said yours, not mine…). 

Alternatively, just give Mooval a call today. No prizes for guessing that we emphatically tick every one of these boxes. We put our name, reputation and guarantee behind it, so you can rest easy knowing that your move and your possession are in the very safest of hands.

Call us today and discover the difference between moving and Mooving.